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WSQ Promote Tourism

East Asia Institute of Management (EASB) delivers desired results by identifying and teaching skills, knowledge and behaviors in delivering the training and development needs of employees, jobseekers and individuals locally and globally.
This module aims to equip participants with knowledge and application skills to gather, organise and promote Singapore’s tourism industry.
Upon completion, participants will have the knowledge and application skills to obtain tourism information and deliver them in promotion of Singapore. These include:

  • Identifying potential needs of visitors to Singapore
  • Identifying sources of tourism information
  • Obtaining and organizing tourism information
  • Keeping tourism information up to date
  • Communicating tourism information to visitors as according to their needs
  • Providing recommendations to visitors
  • Directing visitors to more detailed information
Methods of Learning

We use a number of experiential methods of learning in this module:

  • Mini-lectures
  • Experiential learning with practical role-plays
  • Exercises and case studies
  • group discussions
Duration

2 days- 12hours

Entry Requirements
Prerequisites
Participants should be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ESS WSQ) Workplace Literacy (WPL) Level 4
OR
GCE 'N' Level with minimum credit in English and Mathematics

Who should attend
  • New entrants to the Hotel and Accommodation services sector
  • Current industry professionals seeking to advance their skills
  • Individuals seeking career transition opportunities
  • Customer service representatives
 

Our Campus

9 Ah Hood Road
Singapore 329975
Tel: (65) 6252 5500
Email: enquiries@easb.edu.sg

Operation Hours

Monday - Friday
9:00 am - 6:00 pm
Saturday
9:00 am - 1:00 pm
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